
We understand that comprehensive service and fast response are very important for user. Our professional cold room & refrigeration equipment engineers are available 24 hours a day, 365 days a year for cold room servicing.
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respond
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assessment
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solution
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Pre-sales ConsultationOur cold room & refrigeration equipment technical experts provide you with swift, competent support and constantly keeping an eye on costs. You will always receive the most suitable and economical suggestion for your inquiry.
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Planning and DesignPlanning and design a cold room is complex, with the design crucial to ensure your business functions efficiently. Our hands on experience working with a range of customers, means our team is fully prepared to help you.
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Installation ServicesOur equipments are easily installed, only needs connect electricity and water tube, then could use; also, we have detailed manual to guid you to install. We could support online video guidance or could support engineer business trip.
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Original Spare PartsWe will advise you on the procurement and stocking of spare parts as needed. If you are uncertain, e.g. about the type of device you are using, we will clarify the situation and arrange the delivery of the part actually required.
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Maintenance ServicesWe are supporting life-time maintenance service. We will support free spare parts delivery service when there have small problem occurs, if cannot be resolved by remote communication, we will arrange engineer to visit on site.
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Reactive MaintenanceWe aim to ensure minimal downtime for you business, if something goes wrong in your system, we'll use smart augmented support to analyze the problem remotely and provide on-site assistance whenever you need us.